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Maxwell Kohl immigrated to the U.S. and opened a corner grocery store, Kohl's Food Stores, in 1927 in Milwaukee, Wisconsin. By 1962, the company branched out to open the department store Kohl's. They branded this department store as a middle option between high-end department stores and discount stores. Several celebrities, including Avril Lavigne, Jennifer Lopez, Paula DeAnda, Tony Hawk, and Marc Anthony, have sold exclusive branded clothing at Kohl's. In addition to clothing, Kohl's sells footwear, beauty products, jewelry, decor, housewares, toys, bedding, furniture, appliances, and electronics.
Some of the holidays and events that Kohl's has annual sales for include Mother's Day, the 4th of July, Black Friday, and Christmas. Shoppers can save up to 70% during a sale. Coupon codes are sometimes valid during a site-wide sale for additional savings.
Customers can call 855-564-5705 to get in touch with the company's customer service. Shoppers who have concerns related to their Yes2You Rewards cards should contact 855-564-5751. The customer service line is open from 7 a.m. to 9 p.m. CT on Mondays through Saturdays and from 8 a.m. to 9 p.m. CT on Sundays.
On Kohl's "contact us" page, they have an "ask us" button. Customers can click this button to start an online chat with customer support. Just type "speak with person" to speak with a real person.
Kohl's has an app for Apple and Android users that they can use to place orders and view their rewards progress. The app can also send customers push notifications to alert them of new deals.
The Kohl's Card is a store credit card that customers can apply for. Cardholders receive exclusive monthly deals and a special anniversary offer every year. First-time cardholders receive 35% off their first purchase using the card. Customers who spend $600 by the end of the year receive a birthday gift and free shipping events.
Email Newsletter Savings
Kohl's gives a 15% off discount code for signing up for their email newsletter. Those who stay subscribed receive exclusive coupon codes, free shipping offers, and other savings opportunities.
Customers who sign up to receive SMS alerts from Kohl's receive a 15% off discount code. SMS subscribers receive around seven text messages a month. Customers must be at least 18 years old to sign up for SMS alerts.
Customers who are 60 years old or older can get a 15% discount in stores on Wednesdays. Employees will check IDs to confirm customers qualify for the senior discount. The Kohl's senior discount cannot be stacked with other promo codes.
Kohl's offers in-store military discounts of 15% every Monday. Customers must show proof of military status, such as military ID, Form DD 214, or a state-issued ID that has veteran status on it. Both veterans and active-duty service members qualify for the Kohl's military discount. This discount cannot be stacked with other promo codes. Some additional exclusions apply.
Customers who enroll in the Kohl's rewards program earn rewards points on all purchases. Members of the rewards program receive personalized perks and birthday gifts as well. Kohl's gives 5% in rewards on every dollar spent. During a Kohl's Cash earn period, customers earn an extra $10 Kohl's Cash for every $100 spent.
Store Pickup Perks
Kohl's rewards shoppers for choosing the store pickup option with $5 in Kohl's Cash. The company sometimes runs promos for additional savings on store pickup, such as $10 off on any order of at least $50. Kohl's sends the $5 Kohl's Cash reward through the confirmation email of a customer's order. Shoppers can only earn a $5 Kohl's Cash reward once every 24 hours.
Kohl's provides free standard shipping on gift cards and orders of $75 or more. Excessively heavy packages may still have a shipping cost. Items that require special handling may also have shipping charges. Customers will be informed of what the shipping costs are before finalizing their orders.
Price Match Policy
Kohl's has a price match policy that will match in-store competitor prices and also the prices in other Kohl's locations. Advertised prices during the week of Thanksgiving and the week following Thanksgiving aren't eligible for being price matched. Customers must show a valid printout of the competitor product to a store associate for in-store price matching.
White Glove Delivery
Kohl's provides white glove delivery for residents in the contiguous U.S. when an item is too heavy or too large to be shipped through their regular carriers. The delivery workers will bring it inside the home and unpack it for the customer.
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