Crate & Barrel offers everything a person needs to transform their house or apartment into a home that’s uniquely them. This retailer sells a wide variety of items, including furniture, outdoor essentials, kitchen and bar items, decorations, rugs, lighting, bedding and bath linens, and great gifts. All the pieces have an effortlessly stylish look that will stand the test of time, and Crate & Barrel coupons and sales help make these chic items more affordable.
Shoppers love that Crate & Barrel offers plenty of ways to get help with decorating and remodeling. For example, the retailer is famous for its free design services that are available in stores and online. There’s also plenty of inspiration on the Crate & Barrel website to help customers make their interior design dreams become a reality.
Annual Sales
One of the best things about Crate & Barrel is that the retailer hosts many different sales and savings events throughout the year. Here’s a look at just a few of them:
Annual Outdoor Sale starts at the end of February.Annual Upholstery Sale runs from early August through mid-September.Biannual Wine & Dine Sale occurs before Christmas and again in the spring.Crate & Barrel also offers other sales and promotions throughout the year.
Shipping & Delivery
Crate & Barrel calculates the cost of shipping an order based on the total value of the merchandise. The cost of shipping items via 3-5 business day shipping within the contiguous United States (lower 48 states) varies from $4.95 (for items $15 and under) to 10% of the merchandise total (for items $220.01 and over).
There are two other options for shipping, including Premium and Express. Both of them will get the items shipped faster, but they do cost more than the standard option.
Rewards Program
The Crate & Barrel Rewards program is through the brand’s credit card. When shoppers use their card to make purchases at Crate & Barrel, Crate & Kids and CB2, they’ll receive 10% back in rewards dollars. This translates to $20 in rewards dollars for every $200 spent.
Other rewards and benefits of being a cardholder include exclusive access to member-only offers and events as well as the ability to seamlessly shop and manage awards from the Crate & Barrel app.
Registry Program
Customers can set up a Crate & Barrel gift or wedding registry online. It’s especially easy to create a registry with this retailer as it lists must-have items and allows shoppers to add them with just one click.
Making a Crate & Barrel registry comes with several perks, including a newlywed discount, experts on deck to help, registry events and real-time gift alerts. The newlywed discount is what some people refer to as a completion discount, and it’s good for 15% off all remaining items on the registry for six months after the big day.
Customer Service
Crate & Barrel offers a robust help section on its website. It also provides several ways to get in touch with its customer service team.
Chat online every day from 8 a.m. to 11 p.m. CST.Call 1-800-967-6696 Monday through Friday from 8 a.m. to 7 p.m. CST and Saturday through Sunday from 8 a.m. to 6 p.m. CST.Text 312-779-1979 Monday through Friday from 8 a.m. to 7 p.m. CST and Saturday through Sunday from 8 a.m. to 6 p.m. CST.Return Policy
Crate & Barrel customers can return non-furniture items if the item is returned within 90 days of receipt, includes a valid proof of purchase and comes in good, unused and unwashed condition.
There is no need to show proof of purchase if an item is defective or damaged during shipping. In this case, the item can be exchanged for the same item.
Free Design Services
Shoppers love that Crate & Barrel offers free design services through The Design Desk at Crate. This professional 3D interior design tool is available in stores and online. Additionally, customers can schedule a time for a design professional to come to their home to provide interior design advice and services.
Best of all, the designers can work with what customers already have in their homes.
